Responsible Gambling

1. Our Position Best-bet is committed to a responsible approach to gambling. We strive to create a safe environment where excitement brings pleasure and does not become a source of problems. Gambling is intended solely for the entertainment of adults. We recognize that for some players, gambling can develop into an addiction, which is why we have implemented a range of measures and tools to help maintain control over the gaming process. Responsible gambling is a shared responsibility. We do everything we can on our side, but you must also approach gaming mindfully. 2. Signs of Gambling Addiction It is important to recognize the signs of developing gambling addiction in time. Pay attention to the following signals: You spend more time and money on gambling than you planned. You gamble to escape from problems or bad moods. You try to chase losses after losing. You borrow money or sell things to gamble. You hide your gambling and the amount of your losses from loved ones. You feel irritated or anxious when you cannot gamble. Gambling negatively affects your work, studies, or relationships with loved ones. If you notice one or more of these signs in yourself, we strongly recommend that you take action and seek help. 3. Responsible Gambling Tools We provide our players with the following tools to control their gaming activity. You can use them at any time through your gaming account or by contacting our support team. 4. Gambling Addiction Test To assess the risk of developing gambling addiction, we offer you a simple test. Answer the following questions: Have you ever played longer or spent more money than you planned? Have you ever heard from loved ones that you have a gambling problem? Do you feel guilt or shame after gambling? Do you gamble to improve your mood or escape from problems? Have you tried to reduce your gaming time or expenses but failed? Have you borrowed money or sold things to gamble? Do you prefer gambling over other forms of leisure? If you answered "yes" to 3 or more questions, we recommend that you seek professional help. 5. Protection of Minors Gambling is intended exclusively for persons over 18 years of age (or the minimum age established by the legislation of your country). We strictly comply with this requirement and take measures to prevent minors from accessing our website. During registration, we request date of birth and conduct age verification. We reserve the right to request documents confirming age as part of the verification procedure. We recommend that parents use parental control software to restrict children's access to gambling websites (for example, Net Nanny, CyberPatrol, FamilyShield). If you become aware that a minor has gained access to our website, please notify us immediately at [email protected]. We will block the corresponding account and refund the funds (minus any amounts already spent). 6. Where to Get Help If you feel that you are losing control over your gambling or would like to receive a consultation, you can contact specialized organizations that provide assistance for gambling addiction. We recommend the following resources: International Organizations: Gamblers Anonymous — a mutual support program for people with gambling addiction. GamCare — a free counseling service for players and their loved ones. Gambling Therapy — online support for players worldwide. Self-Exclusion Registers: GamStop — a national self-exclusion system in the United Kingdom. ROFUS — the Danish self-exclusion system. We also recommend consulting psychologists specializing in the treatment of gambling and other types of addiction. 7. Blocking Unwanted Advertising If you or your loved ones do not wish to receive advertising messages from Best-bet, you can opt out at any time: Go to notification settings in your gaming account and disable marketing communications. Click the "Unsubscribe" link in any advertising email you receive. Contact support at [email protected] with a request to be excluded from advertising communications. 8. Contact Us If you have any questions regarding responsible gambling or wish to use any of the tools described, you may contact us: Email: [email protected] Live Chat: available on the website 24/7 We are always ready to help you maintain control over your gaming and make your experience at Best-bet safe and enjoyable.