Public Offer

1. General Provisions This Public Offer (hereinafter referred to as the "Offer") is an official proposal by Best-bet (hereinafter referred to as the "Company," "We," "Our") to enter into an agreement for the provision of services on the terms set forth in this document with any legally capable individual who has reached 18 years of age (or the minimum age established by the legislation of the Player's country of residence) and accepts the terms of the Offer. The Offer is public and addressed to an indefinite circle of persons. Acceptance of this Offer is the Player's completion of registration on the Best-bet website. From the moment of acceptance of the Offer, the Player and the Company are deemed to have entered into an agreement on the terms of this Offer. This Offer is governed by the laws of the country where the Company is registered. 2. Terms and Definitions In this Offer, the following terms shall have the meanings set forth below: Company — Best-bet, a legal entity engaged in the organization of gambling activities on the basis of a valid license. Player — a legally capable individual who has reached 18 years of age (or the minimum age established by the legislation of the Player's country of residence), has registered on the Website, and has accepted the terms of this Offer. Website — the internet resource Best-bet, providing access to gaming services. Gaming Account — the Player's personal account created on the Website, containing information about the Player, their balance, transactions, and gaming activity. Agreement — an agreement for the provision of services concluded between the Company and the Player by acceptance of this Offer. Services — services for providing access to gambling games, including slots, table games, live dealer games, and other gaming products available on the Website. Deposit — funds deposited by the Player into the Gaming Account. Withdrawal — the transfer of funds from the Gaming Account to the Player's payment instrument. Bonus — additional incentive provided by the Company to the Player in accordance with the Bonus Terms. Verification (KYC) — the procedure for verifying the Player's identity, conducted in accordance with the requirements of the KYC and AML policies. 3. Subject of the Agreement The Company undertakes to provide the Player with access to gaming services on the Website, and the Player undertakes to comply with the terms of this Offer, as well as other documents governing the use of the Website, including: Terms and Conditions of the website. Privacy Policy. Cookie Policy. Bonus Terms. KYC/AML Policy. Responsible Gambling Policy. All of the above documents are an integral part of this Offer and are available on the Website. The Player's use of the Website constitutes full and unconditional acceptance of all of the above documents. 4. Procedure for Concluding the Agreement 4.1. Registration To conclude the Agreement, the Player must complete the registration procedure on the Website. Registration is carried out by filling out a registration form in which the Player provides accurate personal data, including first name, last name, date of birth, email address, phone number, and country of residence. By registering on the Website, the Player confirms that: They have read the terms of this Offer and all appendices thereto. They fully understand and accept all terms unconditionally. They undertake to comply with all terms of use of the Website. They are not a person who is prohibited from participating in gambling under the legislation of their country of residence. They are not on self-exclusion registers. 4.2. Acceptance of the Offer Acceptance of this Offer is the clicking of the "Register" button (or similar) during the registration process. From the moment of acceptance of the Offer, the Agreement is considered concluded in simple written form and is valid indefinitely until terminated in accordance with this Offer. 5. Rights and Obligations of the Parties 5.1. The Company undertakes to: Provide the Player with access to gaming services on the Website in accordance with the terms of this Offer. Ensure the confidentiality and protection of the Player's personal data in accordance with the Privacy Policy. Make payouts of winnings in accordance with the procedure and terms established by this Offer and the Terms and Conditions. Ensure the operation of the Website and gaming products in accordance with their stated characteristics. Review Player inquiries and complaints in accordance with the established procedure. Comply with the requirements of the regulator and applicable law. 5.2. The Company has the right to: Suspend or terminate the provision of services to the Player in the event of a violation by the Player of the terms of this Offer or applicable law. Make changes to this Offer in accordance with Section 12. Conduct verification of the Player's identity (KYC) at any time in accordance with legal requirements. Refuse to withdraw funds until the verification procedure is completed. Forfeit bonuses and winnings in the event of detection of abuse. Limit or block the Player's access to the Website in case of suspicion of fraudulent activity. 5.3. The Player undertakes to: Provide accurate and complete personal data during registration and promptly update it in case of changes. Comply with the terms of this Offer and all appendices thereto. Not create more than one gaming account. Not use the Website for fraudulent purposes. Not use software that automates gameplay (bots, scripts). Not transfer their registration data to third parties. Independently ensure the security of their registration data and be responsible for all actions performed using them. Comply with the legislation of their country of residence regarding participation in gambling. Not attempt to launder money or finance terrorism through the Website. 5.4. The Player has the right to: Access gaming services on the Website in accordance with the terms of this Offer. Make deposits and withdraw winnings in accordance with the procedure established by this Offer and the Terms and Conditions. Contact support service regarding the use of the Website. Receive information about bonuses and promotions conducted by the Company. Use responsible gambling tools, including self-exclusion and limits. File a complaint with the Company or the regulator in accordance with the established procedure. 6. Payments and Financial Terms 6.1. Deposits The Player deposits funds into their Gaming Account using the payment systems available on the Website. The minimum deposit amount is indicated on the payment page. The Company does not charge fees for making deposits, unless otherwise stated on the payment page. Any fees charged by payment systems are borne by the Player. 6.2. Withdrawals Withdrawals are made to the same payment instruments from which the deposit was made (the principle of return to the same source), unless otherwise agreed by the parties. The minimum withdrawal amount is indicated on the payment page. Withdrawal requests are processed within 24 hours, except in cases requiring additional verification. Withdrawals may be delayed until the verification procedure (KYC) is completed. 6.3. Liability for Payments The Company shall not be liable for delays or errors arising due to the fault of payment systems or banks. The Player is responsible for the accuracy of the payment details provided. 7. Verification (KYC) The Company conducts verification of the Player's identity in accordance with the requirements of the KYC (Know Your Customer) and AML (Anti-Money Laundering) policies. The Player is obliged to provide the requested documents within the established timeframe. In the event of failure to provide documents, the Company has the right to suspend withdrawals and restrict access to the Gaming Account. The detailed procedure for verification is described in the KYC/AML Policy, which is an integral part of this Offer. 8. Liability of the Parties 8.1. Liability of the Company The Company is liable for non-performance or improper performance of its obligations under this Offer in accordance with applicable law. The Company shall not be liable for: Technical failures in the operation of the Website that are beyond the Company's control. Actions of third parties, including payment systems, game providers, and internet service providers. Losses incurred by the Player as a result of using the Website, except as provided by law. Blocking of access to the Website by decision of the regulator or government authorities. 8.2. Liability of the Player The Player bears full responsibility for compliance with the legislation of their country of residence regarding participation in gambling. The Player is responsible for the accuracy of the personal data provided. In the event of violation of the terms of this Offer, the Player shall be liable in accordance with applicable law and the terms of this Offer. 9. Disclaimer of Warranties The Company provides services "as is" and does not warrant that the Website will operate without errors or interruptions. The Company does not guarantee that the use of the Website will lead to any financial result (winnings). The Company shall not be liable for any financial losses incurred by the Player as a result of gambling, including the loss of deposited funds. 10. Responsible Gambling The Company supports a responsible approach to gambling and provides Players with tools to control their gaming activity, including setting limits, self-exclusion, and reality checks. Detailed information about responsible gambling principles and available tools is contained in the "Responsible Gambling" section on the Website. 11. Confidentiality and Data Protection The Company undertakes to process the Player's personal data in accordance with the Privacy Policy, which is an integral part of this Offer. The Player consents to the collection, processing, and storage of their personal data for the purpose of fulfilling obligations under this Offer. 12. Changes to the Offer Terms The Company reserves the right to make changes to this Offer at any time. Changes take effect from the moment of publication on the Website, unless a different date is specified in the text of the changes. The Player is obliged to independently monitor changes to the Offer. Continued use of the Website after changes are made constitutes the Player's acceptance of the new version of the Offer. In case of disagreement with the changes, the Player must cease using the Website and submit a request to close their Gaming Account. 13. Term and Termination of the Agreement 13.1. Term This Agreement takes effect from the moment of acceptance of the Offer and is valid indefinitely. 13.2. Termination at the Initiative of the Player The Player has the right to terminate the Agreement at any time by submitting a request to close their Gaming Account. Termination takes effect after all settlements are completed and there are no outstanding debts. 13.3. Termination at the Initiative of the Company The Company has the right to terminate the Agreement unilaterally without giving reasons, by notifying the Player in advance (usually 7 days), or immediately in the event of a violation by the Player of the terms of this Offer. 14. Dispute Resolution All disputes and disagreements arising between the Company and the Player shall be resolved through negotiations. The Player has the right to file a complaint with the support service at [email protected]. The complaint review period is up to 30 days. In the event of failure to reach an agreement, disputes shall be resolved in the court at the Company's place of establishment in accordance with applicable law. The Player also has the right to apply to the regulator or dispute resolution bodies in accordance with the procedure established by applicable law. 15. Contact Us For all matters related to this Offer, you may contact the support service: Email: [email protected] Live Chat: available on the website 24/7